Product
What is SignCheck, in one sentence?
SignCheck is the installation evidence platform for UK signage — it connects manufacturers and installers in real time and turns the day's work into a regulation-mapped completion pack.
Who is it for?
Three roles. Manufacturers running dispatch and client work. Installation managers running crews. Installers on site capturing the actual work. Each role sees the bit they care about.
Do I need both an app on my phone and something on a desktop?
No — the installer side is phone-first and the manufacturer side works from a desktop or laptop. Crews that don't want to install another app will be able to capture via WhatsApp (currently in beta); everything still lands in the same dashboard.
What if there's no signal on site?
Captures queue offline. As soon as you're back on signal — or back in the van — they upload automatically with the original timestamps preserved.
Compliance & data
Which regulations do the completion packs cover?
Each pack carries a Safety Evidence Record that maps each install stage to CDM 2015, BS 559:2022, Work at Height Regulations 2005 and other UK signage rules. On export you can choose a client, company or manufacturer version of the pack.
Where is the photo and personal data stored?
Customer data is held in our UK/EU Supabase region and processed under UK GDPR. Photos sit in object storage with restricted access; only your team and the clients you explicitly share a pack with can read them.
Can I brand the completion pack with my company or my client's logo?
Yes. Company-branded packs are on Management. Client-branded packs — your client's logo and colours on every pack — are on Manufacturer. Setup is uploading a logo and picking colours — about two minutes.
Billing
How does the trial work?
7 days of full access with no card at sign-up — or 14 days if you add a card (nothing is charged until the trial ends). When a cardless trial ends, you can still capture evidence on your jobs, but completion packs and exports pause until a card is added — and adding one keeps whatever's left of your 14 days free. Past day 14, billing starts when the card is added.
What if I need to run more jobs?
Get in touch and we'll sort you out — no surprise charges, no overage fees.
Can I switch tiers later?
Yes — upgrade or downgrade any time, and the change prorates.
How do I cancel?
From your account settings. It takes 30 seconds and there's no phone call or retention pitch.
Integrations & roadmap
Does it integrate with my CRM, accounting or scheduling tool?
Today we focus on the capture-to-pack workflow itself rather than third-party tools. If a specific integration would change the way your team works, tell us — that's how the roadmap gets prioritised.
How does the AI voice-note feature work?
Installers record an observation in plain speech. SignCheck transcribes it and attaches it to the right element and stage, so a snag is logged without typing up a ladder.
Still stuck? Browse the help centre or email us. We reply within one working day.